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Vol. 8 No. 3 (2024): July - September
DOI:
https://doi.org/10.37956/jbes.v8i3
Published:
2024-07-09
Articles
Commercial techniques to improve customer service
María José Menéndez Ledesma, Magaly de Jesús Romo Álvarez
1-11
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Practical manual for the implementation of service and process improvement methodologies, quality models and tools
Daniel Mosquera Molina, Anisleydi Téllez Pérez
12-22
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Management strengthening strategies for transport cooperatives: a case study in Riobamba
Luz Miriam Avila Pesántez, Andrea Carolina Chicaiza Cartagena
23-37
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The role of renewable energies in the transition to a sustainable energy model: Challenges and opportunities
Dayana Mishell Alvarez Constante, Carlos Rolando Rosero Erazo
38-48
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Development of tourism and tourism services in the canton of Nobol
Ana Luisa López Brunett, Genesis Asuncion
49-59
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Design of strategies to position the tourist attractions of the parish of Cacha, canton Riobamba
Angelita Genoveva Tapia Bonifaz, Liseth Marianela Sánchez Colcha, María Guadalupe Escobar Murillo, Ana Julia Vinueza Salinas
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Tik Tok as a political communication tool in Jorge Yunda's campaign for mayor of Quito in Ecuador 2023
Alexander Dario Lascano Cevallos, Silvia Valeria Tualombo Rochina, David Antonio Vargas Moreno
77-91
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