Vernaza Arroyo, G., O. Quiñónez Guagua, J. . Chamorro Quiñónez, and N. Quiñónez Caicedo. “Quality in the Customer Service of the Tourist Hotel Apparatus of the Canton Esmeraldas”. Journal of Business and Entrepreneurial Studie, Dec. 2021, https://journalbusinesses.com/index.php/revista/article/view/262.