ZAMBRANO CAMACHO, N.; ARTEAGA CISNEROS, J. Evaluation of the quality of the second category hotel services in the downtown area of Guayaquil. Journal of business and entrepreneurial studie, [S. l.], v. 1, n. 1, p. 10–18, 2017. DOI: 10.37956/jbes.v1i1.2. Disponível em: https://journalbusinesses.com/index.php/revista/article/view/2. Acesso em: 16 apr. 2026.