The study from academia of different forms of business management is a theme that is developed in this issue, talking about entrepreneurship in coastal areas of America, the relationship with international funds and their impact during the pandemic for communities. The need for the study of financial inclusion, the collection processes in the collection of services and its relationship with the client through customer service are also topics of this issue that is presented for consultation. 

DOI: https://doi.org/10.37956/jbes.v5i2

Published: 2021-04-01

Positive attitude and its effect on the risk-taking capacity of entrepreneurs in the canton of La Libertad

Nury Vera Campuzano , Nathyn Collins Ventura, Lilia Tul Tipantuña

1-7

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The socioeconomic impact of Ecuador and its relationship with the International Monetary Fund during Covid-19

Jorge Cedeño León, Angie Sánchez Erazo

8-17

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Strengthening financial inclusion in Colombia's rural population

Leidy Viviana Serrano Serrato

18 - 31

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Effect of collection strategies on the collection effectiveness of the Trujillo Tax Administration Service -SATT

Alex Antenor Benites Aliaga, Ricardo Steiman Benites Aliaga, Elmer Tello De La Cruz , Santos Santiago Santos Santiago

32-47

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Customer Relationship Management and customer adquision in JMA Solutions, Perú 2020

Marissa Nova Sanca Vergara, Abraham Cárdenas Saavedra

48-62

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Strengthening the research group water resource management from project-based learning

César Arturo Pérez Rodríguez

63-74

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Analysis of the quality of hotel services in the Sucre canton

Lilia Villacis Zambrano, José Ricardo Macías Barberán, William Renan Meneses Pantoja, Mayra Espinoza Arauz

75-84

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Multicriteria evaluation of the tourist attractions of the Jimbura parish, Amaluza Canton, Loja-Ecuador 2020

Jefferson Sanchez Ruiz , Jhohana Larrea Silva, Yomar Pardo Villalta

85-101

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